Great experience! My second interaction with Jesse, and like the first, he made me feel valued as a consumer of their services. He was responsive to my questions and suggested relevant maintenance options that serve my best interest. For me, trust and reliability are paramount to the customer experience. Jesse has proven himself to be open and honest and I am confident I can depend on him to continue being transparent, ethical and committed to providing recommendations that are in my best interest. I'd be remiss if I did not mention that my wife was very impressed with Jesse's friendly, personable demeanor. She felt a genuine care from him that left her with a lasting impression of trust and confidence. She's says she is happy I found a home at Wolverine Harley Davidson! (Employee: Jesse Stretch)