as I was riding my front engine guard fell loose. I pulled over and with zip ties and bungee cords I was able to hobble into the dealership. Matt came out looked at my bike Found out the top bolt on the engine guard had broke and caused the other two on the bottom to loosen and eventually it fell off. They took care of me right away in less than a half hour I was on the road again. I really appreciate the fast service. (Employee: Matt Verstrat)