Last year I was looking for a Harley,and,asked a question on line. Mr.Bell responded next day. I live in a small rural mountain town in Colorado. I wanted to trade in a UTV. As we were talking,Mr. Bell asked me why I was choosing the white Low Rider. I recognized this as a way of gaining insight for future sales. Mr. Bell was even willing to either come ,or,transport this motorcycle to Colorado. Unfortunately, we could not make a deal! I even E-mailed Mr. Bell regretting my decision to buy in Colorado! Next bike is from Wolverine and Chuck Bell! Mr.Bell went way beyond great service! I have been on Harley's for 50 years,so, I know exceptional service when I see it! (Employee: Chuck Bell)