This review is about Jon (Shaggy) but It hold true for the whole staff. I have had several upgrades done to my bike alont with Warranty work . And being a active part of the Wolverine Harley-Davidson Road crew It is hard to be with out a bike . The service department is on top of the work . And Shaggy always make sure I have something nice to ride. He is just and over all great guy to deal with . Thanks for the level of customer service you provided. (Employee: Jon Juronoc)